Contact Us

Need Help? Send us an email at and we will reply as soon as possible. Our service team usually replies all emails within 24-48 hours. For any reason, if your inquiry is not solved within 48 hours, please contact us again and we will come back to you shortly.

Buyer Protection

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller.
The item you received was the wrong product.
For more information check Refunds & Returns Policy.

Delivery Estimates

How long should I wait for delivery?

You can refer to our shipping & delivery section at the bottom of our website.

Shipping Cost

What is the shipping cost?

Shipping is FREE worldwide for all items.

Customs Fees

Do I pay any custom fees or taxes?

Paying import taxes and customs duties is the duty of the buyer. The buyer is responsible for any import duties or taxes.

Multiple Items Order

I have placed an order with multiple items recently, can I combine them into one package?

We have 6 different warehouses in different countries. When you order multiple items at one order, each item will be shipped separately. They will arrive to you in single packages. The shipping is free worldwide, so it does not affect your cost.